Contact us

We are here to help with product information, sizing, orders, delivery, returns and account or privacy questions.

Customer care

• Email: rrlimited.products@gmail.com
• Phone / WhatsApp: +91 8288984094/8360025395
• Support hours: 10am-6pm
• Return address: Do not send a return without approval. The correct return address will be provided after your return request is accepted.

When contacting us about an order, please include your order number, the name or phone number used at checkout, and a short description of the issue. For a damaged, defective or incorrect item, photos of the item and packaging help us resolve the matter faster. An unboxing video is welcome if available but is not mandatory.

Please do not send card numbers, CVV, UPI PINs, OTPs or banking passwords. Velmora Collective will never ask for those details.

Grievances

Grievance officer: Rishaan Narang

Email: rishaan.narang2024@gmail.com

Phone: +91 8288984094

We will acknowledge a consumer grievance within 48 hours and aim to resolve it within one month of receipt, subject to the information needed to investigate it.

Instagram messages may be used for general questions, but returns, cancellations and payment issues are confirmed only through the customer-care email or official contact number shown above.